The new Digital Age requires both a new way of thinking and a new way of acting, and this can only be achieved through real, systematic change, something we are generally not very good at. We need to learn how to change better and faster. We will discuss and challenge some of the conventional norms of Organisational Change Management. Most change efforts fail – how can we do better?
The typical approach to change entails first ‘changing mindsets’ with the hopes that this will change habits, but in reality, this is extremely difficult to achieve. We explore a different approach, grounded in a fundamental belief that ‘changing habits changes minds’. It is far easier to change the way a person or organisation works, and then those different patterns and practices then can lead to changes in the way people think.