‘Go Digital’ the right way. How do we avoid ‘Digital Disasters’ in our Transformation endeavours? We will explore ways of integrating technologies with our core business processes, rather than ending up as an ‘add-on’.
The overarching concept of Human-Techno-Process (the convergence of people, process and technology in the digital age) will be introduced, along with the practice of ‘Concurrent Purpose-People-Process-Technology Design’. Techniques such as Enterprise Value Stream Innovation will be taught, using examples and a hands-on exercise to reinforce the learning.